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We have collected some of the most commonly asked questions from prospective customers and have provided brief answers below. Everyone has unique needs so please contact us directly, if you don’t find your question or answer below.
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Can I get a free trial? |
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Yes. We understand that it is essential for you to ensure that the solution is a good fit for you. As a result, you may use Talentpool free for 30 days, up to 3 requisitions and one free Background Check.. |
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What happens after I sign up? |
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A client representative will be assigned to work with you to help you with training and get you started. The client representative will stay with you and be available to answer your questions for as long as you remain a customer. |
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What services are included in the Talentpool product? |
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Talentpool provides standardized requisition processing, streamlined sourcing, unique sorting and ranking methodologies, candidate tracking and background screening options. |
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How will I find qualified job candidates? |
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When you conduct a job search using Talentpool, you can use our extensive library of industry defined job categories and Job Templates to help seek the right candidate or enter your own unique search criteria. Customized job criteria can be saved for future job searches. |
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Where does Talentpool search for resumes? |
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Not only does Talentpool searches for resumes from a variety of online sources including over 450 resume sites, Subscription sites and Associations, Talentpool also scours the entire web for resumes. |
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How will the candidates be sorted and ranked? |
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Talentpool will quickly sort and rank candidates based on how qualified they are for a given open position. As you enter a candidate's job profile, the system will sort based on job requirements, previous employer industry standing, prior work experience and position duration. Talentpool will select the top 1% - 5% of qualified candidates for you. |
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What will the resumes of qualified candidates look like? |
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When you view qualified candidates resumes from Talentpool, you'll see the information you provided when you posted your search criteria, including the job title, job description, education, past work experience, etc. |
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How many resumes can I source using Talentpool? |
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While you may view an unlimited amount of resumes, Talentpool ranks and presents to you the top 1-5% of those candidates that meet your unique search criteria. |
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Can a background check be performed on a candidate to ensure that they meet the highest standards? |
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Yes, one free background check is included in your 30 day trail. If you continue to use Talentpool, we have a number of screening options to select. As an annual subscriber, you have the option to select a background check to ensure candidates meet the highest standards. Talentpool has partnered with The Wackenhut Corporation. The Wackenhut Corporation is a leading provider of background screening ad security solutions. Pre-employment background screening has been a service option for Wackenhut clients for nearly 30 years. As a member of the G4S group of companies, Wackenhut’s global capabilities extend to over 100 countries on six continents with a combined employee base of over 500,000. |
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What does the free background check include? |
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Wackenhut provides an extensive background check of each conditional hire, including: SSN Search, Criminal Record History (County level felony and related misdemeanors for all counties of residence in the past 7 years), Specially designated national search. |
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Is Talentpool web-based or client-server? |
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Talentpool is a hosted, web-based solution that functions over any internet connection so that you can access your Talentpool data from any location. It uses Microsoft Explorer 6.0 or higher. Talentpool offers a significantly faster and more feature-rich experience than any sourcing solution. This model means no additional hardware, installation or support costs for you. |
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What Technology is used? |
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Talentpool uses breakthrough technology that combines complex scoring algorithms, learning, and a comprehensive knowledge base to provide personalized search results. |
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How do I get upgrades? |
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When we release an update to our software, Talentpool automatically updates to ensure you always have the most current version. All upgrades are free as part of your monthly, subscription pricing. |
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What kind of training is offered? Do I need to have technical skills? |
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The easy to use Talentpool product is a fully hosted solution that doesn't require any IT resources on your end. We provide the online user documentation, training and support you need to effectively and efficiently find and hire the best candidates you seek. Training courses consist of self-paced, interactive training courses to live webinars with your Client Manager. |
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How do I get Technical Support? |
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Technical support is included in your monthly subscription fee. You may contact our Technical Support team by phone or by email at 877-776-3399 or rposupport@asaprpo.com. Our standard support hours are 8:00 AM to 5:00 PM EST Monday to Friday. Our support team is also on call 24x7x365 and will respond to support calls after hours when needed. |
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What does it typically cost a company to hire a candidate in today's market? |
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According to a recent Society of Human Resources Management (SHRM) report, the average hire costs a company 33% of annual compensation. Talentpool allows you to source and hire at a fraction of the cost. |
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How much does Talentpool cost? |
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We know that once you try Talentpool you will experience its numerous features and benefits and will want to continue using it. Whether you have a single hiring manger or are a Fortune 500 company, we offer flexible and affordable pricing. Annual subscriptions start at just $99 per month with multiple user discounts available. Subscription packages are purchased based on the number of requisitions posted. |
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What is included in our subscription fee? |
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Your subscription fee includes updates to Talentpool at no additional fee as well as complementary online training and Helpdesk support. No additional maintenance agreements are required. |